Patient Service Rep
Reference Title
HR Use Only:
Hospital: Main Campus Non-Exempt
Facility: Madison MOB
Department: Madison Mob
Job Code: B15028
Pay Grade: 8
Schedule: Part Time 40 hours or more
Shift: Day/Evening
Hours: 8:30am - 7:00pm
Job Details:
This position is also open to external candidates.
Externals can apply directly to this link to be considered:
http://jobs.clevelandclinic.org/home/job-info?id=1661832&t=Patient-Service-Representative-JIC-External-Candidates-Job
Summary: Provides a comprehensive set of business, financial and appointment-related services.
Job Responsibilities: Enters or maintains computer data: Master patient index integrity, Patient insurance and billing information. Performs call center scheduling, arrival desk and/or departure desk activities. Collects referring physician demographics information for communication. Recruits, initiates protocol and trains patients on MyChart system. Performs screening and scheduling of interpreter services. Initiates privacy practices and consent. Performs point of service activities; visit preparation, co-pay collection, patient tracking and record tracking. Other duties as assigned.
Education: High School Diploma or GED. Working knowledge of computerized appointment scheduling system, insurance processing or other related office functions. Knowledge of medical terminology. Ability to perform basic math sufficient to process insurance co-pays. Working knowledge of PC window applications sufficient to input and retrieve date. Must be able to type a minimum of 30 words per minute (assessed at time of application) or demonstratable personal computer keyboard skills.
Experience: Minimum two years patient registration, insurance processing or appointment scheduling. Receptionist, General office or a job related training program may offset some of the experience requirement. Associate Degree may substitute for one year of experience. Bachelor's Degree may substitute for the experience requirement.
Licensure/Certification/Registration: None
Physical Requirements: Dexterity sufficient to operate a PC and other office equipment. Ability to lift and transport up to 25 pounds. May require extended periods of standing, walking or sitting. Good visual acuity through normal or corrected vision.
Category: Clerical/Administrative Support
Reference Title
HR Use Only:
Hospital: Main Campus Non-Exempt
Facility: Madison MOB
Department: Madison Mob
Job Code: B15028
Pay Grade: 8
Schedule: Part Time 40 hours or more
Shift: Day/Evening
Hours: 8:30am - 7:00pm
Job Details:
This position is also open to external candidates.
Externals can apply directly to this link to be considered:
http://jobs.clevelandclinic.org/home/job-info?id=1661832&t=Patient-Service-Representative-JIC-External-Candidates-Job
Summary: Provides a comprehensive set of business, financial and appointment-related services.
Job Responsibilities: Enters or maintains computer data: Master patient index integrity, Patient insurance and billing information. Performs call center scheduling, arrival desk and/or departure desk activities. Collects referring physician demographics information for communication. Recruits, initiates protocol and trains patients on MyChart system. Performs screening and scheduling of interpreter services. Initiates privacy practices and consent. Performs point of service activities; visit preparation, co-pay collection, patient tracking and record tracking. Other duties as assigned.
Education: High School Diploma or GED. Working knowledge of computerized appointment scheduling system, insurance processing or other related office functions. Knowledge of medical terminology. Ability to perform basic math sufficient to process insurance co-pays. Working knowledge of PC window applications sufficient to input and retrieve date. Must be able to type a minimum of 30 words per minute (assessed at time of application) or demonstratable personal computer keyboard skills.
Experience: Minimum two years patient registration, insurance processing or appointment scheduling. Receptionist, General office or a job related training program may offset some of the experience requirement. Associate Degree may substitute for one year of experience. Bachelor's Degree may substitute for the experience requirement.
Licensure/Certification/Registration: None
Physical Requirements: Dexterity sufficient to operate a PC and other office equipment. Ability to lift and transport up to 25 pounds. May require extended periods of standing, walking or sitting. Good visual acuity through normal or corrected vision.
Category: Clerical/Administrative Support